Privacy Policy
Last updated: February 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Email address when you subscribe to our service
- Payment information when you upgrade to a paid plan (processed securely by Stripe)
- Communications you send us, including replies to trade alert emails
- Feedback you provide when unsubscribing
2. How We Use Your Information
We use the information we collect to:
- Send you trade alert emails and service communications
- Process your subscription and payments
- Respond to your questions and requests
- Improve our service based on your feedback
- Send you trial expiration reminders and promotional emails (you can unsubscribe anytime)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our service (e.g., email delivery, payment processing)
- If required by law or to protect our rights
- In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you unsubscribe, we may retain certain information for legal and business purposes.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Unsubscribe from our emails at any time
7. Cookies and Analytics
We use cookies and similar technologies to analyze website traffic and improve your experience. We use Vercel Analytics to understand how visitors use our site. This data is anonymized and does not personally identify you.
8. Third-Party Services
Our service integrates with third-party services:
- Stripe — for payment processing
- Resend — for email delivery
- Supabase — for data storage
- Vercel — for hosting and analytics
Each of these services has their own privacy policies governing their use of your data.
9. Children's Privacy
Our service is not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy, please contact us at privacy@joinmaven.com.